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Terms and Conditions

Welcome to Authentic Agency!

These terms and conditions outline the rules and regulations for the use of Authentic Agency Website, located at

By accessing this website we assume you accept these terms and conditions. Do not continue to use Authentic Agency website if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company's terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Canada. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing, you agreed to use cookies in agreement with the Authentic Agency's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Authentic Agency and/or its licensors own the intellectual property rights for all material on All intellectual property rights are reserved. You may access this from for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from the Authentic Agency website

  • Sell, rent or sub-license material 

  • Reproduce, duplicate or copy material 

  • Redistribute content 

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of the Authentic Agency; (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of the Authentic Agency's logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Cancellation Policy

At Authentic Agency, we strive to provide exceptional marketing services and maintain a transparent and mutually beneficial relationship with our clients. We understand that circumstances may change, and you may need to cancel our services. To ensure a smooth cancellation process and to allow us sufficient time to plan our resources and cash flow, we have established the following cancellation policy:

  1. Notice Period: We kindly request that our monthly clients provide us with a minimum of 30 days' notice before the desired cancellation date. This allows us ample time to make necessary adjustments to our team's workload and ensure a seamless transition for both parties.

  2. Cancellation Requests: All cancellation requests must be submitted in writing via email to our designated cancellation department at We cannot accept cancellation requests through phone calls or any other means. Please include your account details and the desired cancellation date in your cancellation request.

  3. Confirmation of Cancellation: Once we receive your cancellation request, we will acknowledge it within two business days. We will then proceed with processing your cancellation and confirm the final cancellation date.

  4. Billing and Payment: You will remain responsible for any outstanding payments up to the cancellation date. If there are any pending invoices or dues, they must be settled before the cancellation becomes effective.

  5. Termination of Services: After the cancellation becomes effective, all marketing services and deliverables provided by Authentic Agency will cease. This includes the termination of access to any proprietary tools, platforms, or accounts managed by our agency on your behalf.

  6. Confidentiality and Data: We understand the importance of data privacy and confidentiality. Upon cancellation, we will promptly return any confidential information, data, or materials provided by you, and we will delete any copies or backups within a reasonable timeframe.

  7. Refunds: Authentic Agency does not provide refunds for any payments made prior to the cancellation date. Any unused portions of prepaid services or fees are non-refundable.

Please note that this cancellation policy applies specifically to our monthly clients. For clients on long-term contracts or with custom agreements, the cancellation terms may differ as outlined in the respective contract or agreement.

We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or need further clarification, please don't hesitate to contact our customer support team at +1 438-230-1155 or

Thank you for choosing Authentic Agency for your marketing needs.


Maksym Authentic Agency

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